The Company adheres to and complies with "Know your customer" principles, which aim to prevent financial crime and money laundering through client identification and due diligence.

The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a user. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined.

Due Diligence Stages

• • SDD — simplified due diligence for low-risk transactions
• • CDD — customer due diligence (standard)
• • EDD — Enhanced Due Diligence for high-risk customers

Required Documents

1. Government Issued Photo ID
2. Selfie holding the ID document
3. Bank statement or Utility Bill

Proof of ID Requirements

• Signature present
• Not from restricted countries
• Full name matches account
• Valid for at least 3 months
• Owner over 18 years old